A Hands On Approach

The vast majority of security guard companies out there have adopted the “observe and report” philosophy to minimize their liability insurance cost and exposure. A security guard from a company like this, who
observes suspicious activity on your property will simply retreat and
observe from a distance and attempt to contact law enforcement to
respond and handle the situation.

If you are actively seeking a security guard presence in some form for your company, no doubt you have expectations for those officers. Since you are necessarily looking to protect your personnel and assets look for a company with a ““hands on” approach” that will take positive action to deter suspicious activity and will make an arrest when appropriate. When it comes to security presence on your property, a security guard that does nothing else but “observe and report” is just another body with a cell phone to call 911.